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Fees & Payments policy

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Buying equipment. You pay the item price plus a Service fee of 5% + 50p per order. We show the total on as its own line at checkout, before you pay. Postage is extra where the seller charges it.

Booking a lesson, arena, livery, experience or hire. The price you see is the price you pay. There are no additional Booking fees.

Enquiring about a horse, pony, horsebox or trailer. Free. You agree the sale directly with the seller, and no money for the horse or vehicle passes through Horse Marketplace.

Selling. Our seller fee is 8% and includes card processing, so nothing else comes off your payout. It is lower on monthly plans: 6% on Private Seller, 5% on Business and 4% on Business Unlimited. To advertise a horse, pony, horsebox or trailer you need a Private Seller or Business plan, from £14.99 a month.

Refunds. If an equipment order is refunded, the Service fee is refunded with it. Booking refunds follow our Booking Cancellation Policy. Nothing is deducted for card processing.

Paying by card. We never add a surcharge for paying by card.

Examples

ExampleBuyer paysSeller receives
£400 saddle, seller on Pay As You Sell (8%)£420.50 (£400 + £20.50 Service fee)£368.00
£400 saddle, seller on Business (5%)£420.50 £400 + £20.50 Service fee)£380.00
£30 rug, seller on Private Seller (6%)£32.00 (£30 + £2.00 Service fee)£28.20
£35 riding lesson, seller on Pay As You Sell (8%)£35.00£32.20

Postage is not included in these examples.

Booking Partner, Commission Rates, Fees, Payment Processing, Refunds, Terms and Conditions

Related Docs

  • Fees & Payments policy
  • Schedule C: Fee schedule
  • Booking Terms
  • Seller and Booking Partner Agreement
  • Terms and Conditions
  • Acceptable Use Policy
  • Privacy Policy
  • Verifying your identity (why we ask and how it works)
Verifying your identity (why we ask and how it works)Schedule C: Fee schedule
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