Policies & Legal
Verifying your identity (why we ask and how it works)
Last Updated: 11 October 2026Every seller on Horse Marketplace verifies their payment details and their identity before their listings go live. It takes about 10 minutes, and you only do it once. Why we ask Buying a horse, a horsebox or a booking often means travelling a long way and spending a lot of money. Buyers need to know...
Fees & Payments policy
Last Updated: 11 October 2026Buying equipment. You pay the item price plus a Service fee of 5% + 50p per order. We show the total on as its own line at checkout, before you pay. Postage is extra where the seller charges it. Booking a lesson, arena, livery, experience or hire. The price you see is the price you...
Schedule C: Fee schedule
Last Updated: 11 October 2026Rates in effect from 1 October 2026. Horse Marketplace may update this Schedule under clause 5.6. Commission includes card and payment processing. Plan Price Monthly listing credits Extra Credits Commission Pay As You Sell £0 10: up to 10 Equipment or Bookable Listings; no Horse/Transport Adverts Not available 8% Private Seller £14.99 a month 30:...
Booking Terms
Last Updated: 11 October 2026By ticking “I agree to the Booking Terms”, you accept these terms for this booking. Please read them with the listing, which shows the provider’s own cancellation terms and any extra rules. The key points Who you are booking with Booking and payment Cancellations, changes and refunds Notice given before the booking starts Refund 7...
Seller and Booking Partner Agreement
Last Updated: 11 October 2026The Seller and Booking Partner Agreement is a contract between Horse Marketplace and individuals or businesses that create listings or offer bookings on their platform. This agreement operates alongside other policies such as the Terms and Conditions and Privacy Policy, with precedence given to this agreement in cases of conflict regarding selling or listing. The agreement outlines different obligations based on the type of goods or services offered, with core terms applicable to all sellers and additional terms for specific categories like horse listings, bookings, and equipment.
Terms and Conditions
Last Updated: 11 October 2026The Terms and Conditions outlines the operational framework and user obligations for the Horse Marketplace platform, accessible at www.horsemarketplace.co.uk. It emphasizes that by using the platform—whether for browsing, posting horse classifieds, or engaging in transactions—users agree to abide by the specified Terms, Privacy Policy, and Acceptable Use Policy. Users must be at least 18 years old and capable of entering into binding contracts to participate in activities such as listing items or making bookings.
Acceptable Use Policy
Last Updated: 2 September 2026The Acceptable Use Policy (AUP) for Horse Marketplace outlines the rules and guidelines for all users of the platform, which includes buyers, sellers, and booking providers. This policy is integral to the Terms & Conditions and Privacy Policy of the platform. Users must be at least 18 years old to create an account, and they are responsible for maintaining accurate information and securing their credentials. The policy emphasizes that all users must comply with applicable laws and regulations, and it prohibits any form of misrepresentation, harassment, or unlawful activities.
Privacy Policy
Last Updated: 2 September 2026The Privacy Policy of Horse Marketplace outlines how the platform, which operates the website www.horsemarketplace.co.uk, collects, uses, and shares personal data from its users, including buyers, sellers, and service providers. It details the types of personal data collected, such as account information, listing details, payment data, and communication records. The policy emphasizes the importance of user consent and compliance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. Users are informed about their rights regarding their personal data and how it is managed.